Career Opportunities with Fluid Branding Jobs

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Are you who we're looking for?

Fluid Branding are an established, experienced and highly professional promotional merchandise supplier, with offices throughout the UK and in Europe. We're always on the look out for talented individuals to bolster our Fluid family.

Our mission is to grow a team of exceptional people, who continuously develop both personally and collectively, to consistently deliver outstanding and creative solutions:

  • To be the most recognisable brand in our market.
  • To be known for quality, creativity and value.
  • To give the best user experience imaginable.
  • To have fun whilst getting there!

If you're interested in joining the team or would just like to know more, read on below. All enquiries will be treated in confidence and with discretion.


Available positions:

Sales Manager

Bury St Edmunds Office - Salary Negotiable (DOE)


Fluid Branding are an established, experienced and highly professional promotional merchandise supplier, with offices across the UK and Europe. We provide branded promotional products, creative and innovative ideas, or fully managed online merchandise solutions to organisations across the UK and Europe, Middle East and Asia.

Brief Overview of the Role:

We are currently recruiting for a Sales Manager in our Bury St Edmunds office to manage the day to day requirements of our customers, encompassing sending enquiries and orders for the delivery of promotional merchandise. The successful applicant will be responsible for customer service, account management, delivery performance, and managing individual targets. Targets will be based on orders and invoiced business.

This includes all aspects of dealing with enquiries, sending quotes, following up with customers, converting enquiries to orders, liaising with suppliers on pricing, ensuring smooth delivery of goods, and maintaining customer relationships for ongoing repeat business.

The primary role of the Sales Manager is to lead by example and set the standard from a sales perspective.

Daily Responsibilities:

  • Dealing with enquiries
  • Following up on enquiries
  • Quoting customers
  • Liaising with suppliers to secure the most competitive pricing
  • Maintaining a high conversion rate
  • Hitting individual targets on both orders and invoiced business
  • Hitting company GP targets
  • Maintaining and improving knowledge of promotional products in the industry
  • Developing ideas lists for customers
  • Identifying innovative new products
  • Growing Fluid Branding's customer base
  • Reacting to enquiries within 15 mins and quoting within 1 hour
  • Following up on outgoing brochure packs
  • Using our in-house back office system for sending quotes and placing orders.
  • Maintaining notes on orders and enquiries
  • Requesting samples from suppliers
  • Maintaining customer contact details
  • Chasing correct artwork files, and customer approvals
  • Individual performances will be reviewed in 1-2-1 meetings with the Company Director
  • Working towards and brainstorming creative briefs & tenders
  • Managing merchandise portals as required
  • Attending training courses where requested
  • Keeping individual in-trays up to date and in a tidy manner
  • Maintaining good practice when leaving notes for colleagues
  • Confirming deliveries to customers

Weekly Responsibilities:

  • Monitoring daily and weekly potential orders for discussion at weekly sales meetings

Monthly Responsibilities:

  • Identifying key areas for improvements and discussion at 1-2-1's
  • Keeping workspace clean and tidy

Additional Responsibilities:

  • Support the Sales Director as required
  • Conduct weekly sales meeting and feedback to HQ
  • Support with any ongoing training
  • Feedback any issues to the Sales Director
  • Lead by example
  • Keep the team motivated on a daily basis to ensure we hit office target

If you think this is you, apply with your CV and covering letter to: john.walker@fluidbranding.com. Closing date for applications is 30th November 2017.

Account Manager

London Office. Salary Negotiable (DOE)


Fluid Branding are an established, experienced and highly professional promotional merchandise supplier, with offices across the UK and Europe. We provide branded promotional products, creative and innovative ideas, or fully managed online merchandise solutions to organisations across the UK and Europe, Middle East and Asia.

We are currently recruiting for an Account Manager in our London office - Reporting to your Sales Director, you will support the growth of our wide-ranging client portfolio, which includes some of the biggest and best brands in the UK and Internationally from a wide range of industry sectors.

Applicants will be required to build and develop client relationships to enable the team to meet account sales targets.

You will have excellent communication skills: you must be fully-confident to take on a client-facing role with the necessary skills required to work with and manage clients, suppliers and colleagues.

The role requires passion and creative thinking to ensure that everything we do is a success.

Applicants are required to have excellent attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Achieving this, especially when under pressure, will be a critical success factor for this role.

If this is you, apply with your CV and covering letter to: alexis.stone@fluidbranding.com.

Production Assistant

Cornwall Office - £15-16k (DOE)


Fluid Branding are an established, experienced and highly professional promotional merchandise supplier, with offices throughout the UK. We provide branded promotional products, creative and innovative ideas, or fully managed online merchandise solutions to organisations across the UK and EMEA.

We are currently recruiting for an Production Assistant for our St Austell office. Reporting to the Production Manager, your role will be to provide administrative support to the sales team. This will comprise of a wide variety of tasks that include: placing orders, progressing orders through to completion and delivery to clients on time, processing invoices and other documents, managing stock levels and keeping back office systems up to date - amongst other administrative tasks.

Applicants will be required to build and develop good working relationships and cooperation with the sales team in order enable the sales team to meet account sales targets.

You will have good communication skills: you must be fully-confident to deal with suppliers and clients both over email and telephone – a good understanding and grasp of IT and web based ordering systems is crucial.

The role requires passion, concentration and drive to ensure that everything we do is a success.

Applicants are required to have excellent attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Achieving this, especially when under pressure, will be a critical success factor for this role.

If this is you, apply with your CV and covering letter to: ryan.hutchings@fluidbranding.com.

Production Assistant

Bury St Edmunds Office - £15-16k (DOE)


Fluid Branding are an established, experienced and highly professional promotional merchandise supplier, with offices throughout the UK. We provide branded promotional products, creative and innovative ideas, or fully managed online merchandise solutions to organisations across the UK and EMEA.

We are currently recruiting for an Production Assistant for our Bury St Edmunds office. Reporting to the Production Manager, your role will be to provide administrative support to the sales team. This will comprise of a wide variety of tasks that include: placing orders, progressing orders through to completion and delivery to clients on time, processing invoices and other documents, managing stock levels and keeping back office systems up to date - amongst other administrative tasks.

Applicants will be required to build and develop good working relationships and cooperation with the sales team in order enable the sales team to meet account sales targets.

You will have good communication skills: you must be fully-confident to deal with suppliers and clients both over email and telephone – a good understanding and grasp of IT and web based ordering systems is crucial.

The role requires passion, concentration and drive to ensure that everything we do is a success.

Applicants are required to have excellent attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Achieving this, especially when under pressure, will be a critical success factor for this role.

If this is you, apply with your CV and covering letter to: ryan.hutchings@fluidbranding.com.

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