Career Opportunities with Fluid Branding Jobs

Are you who we're looking for?

Fluid Branding are an established, experienced and highly professional promotional merchandise supplier, with offices throughout the UK and in Europe. We're always on the look out for talented individuals to bolster our Fluid family.

Our mission is to grow a team of exceptional people, who continuously develop both personally and collectively, to consistently deliver outstanding and creative solutions:

  • To be the most recognisable brand in our market.
  • To be known for quality, creativity and value.
  • To give the best user experience imaginable.
  • To have fun whilst getting there!

If you're interested in joining the team or would just like to know more, read on below. All enquiries will be treated in confidence and with discretion.


Available positions:

Job Title: Production Administrator

Date Listed: 18/03/2019

Location: Bury St Edmunds, UK

Salary: 16-17k (DOE)

Full Time, Monday to Friday

Ref: BPA0000020


We are currently recruiting for an Production Administrator for our Bury St Edmunds office.

Reporting to the Production Manager, your role will be to be the core link between our suppliers, our order management system and our clients. This will comprise a wide variety of tasks that include: placing orders, dealing with artwork queries, progressing orders through to completion and liaising with couriers and delivery companies. Other tasks will include managing stock levels and keeping back office systems up to date - amongst other administrative tasks.

Applicants will be required to build and develop good working relationships and cooperation with our suppliers and sales team, as well as provide excellent customer service to our wide variety of clients.

You will have good communication skills: you must be fully-confident to deal with suppliers and clients both over email and telephone – a good understanding and grasp of IT and web-based ordering systems is crucial.

The role requires passion, concentration, good time-management and organisational skills and drive to ensure that everything you do is a success, building on and maintaining the company vision.

Applicants are required to have excellent attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Achieving this, especially when under pressure, will be a critical success factor for this role.

If this is you, apply with your CV and covering letter to: hr@fluidbranding.com.

The closing date for applications is 18th April 2019.

Job Title: Account Manager

Date Listed: 06/03/2019

Location: Leeds, UK

Competitive Salary plus Commission

Full Time, Monday to Friday

Ref: LAM0000019


Reporting directly to the Sales Manager you will support the growth of our wide-ranging client portfolio, which includes some of the biggest and best brands in the UK and Internationally from a wide range of industry sectors.

You will be required to build and develop client relationships to enable the team to meet sales targets.

Branded Merchandise industry experience is highly desirable.

Desired Skills & Experience:

  • Excellent relationship skills: you must be able to create rapport and relationships across a range of clients and functions - Marketing, IT, Financial, Events, Conferencing.
  • Telesales experience is preferred but not essential. We have been very successful in hiring recent graduates who are highly motivated to start a rewarding career in sales.
  • Excellent communication skills: you must be fully-confident to take on a client-facing role with the necessary skills required to manage relationships with clients, suppliers and colleagues.
  • Passion and creative thinking: we're passionate about delivering high-quality, effective and value-added services to our clients. This requires a degree of passion and creative thinking to ensure that everything we do is a success.
  • Attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Achieving this, especially when under pressure, will be a critical success factor for this role.

If this is you, apply with your CV and covering letter to: hr@fluidbranding.com.

The closing date for applications is 5th April 2019.

Job Title: Sales Manager

Date Listed: 26/02/2018

Location: Amsterdam, Netherlands

Salary: Competitive Salary (plus commision)

Full Time

Ref: NSM0000017


We are currently looking for a Sales Manager for our Amsterdam Office. This is a newly created role due to the demand of Branded Merchandise.

Reporting to the company director, your role will be assisting the Sales Director with managing and developing the current accounts in Holland.

A minimum of 5 years’ experience with the Branded Merchandise industry is essential, while multiple languages is highly desirable.

Using the tools provided, you will develop existing and new branded merchandise business for the company.

The successful candidate will manage the day to day requirements of our customers, encompassing sending enquiries and orders for the delivery of promotional merchandise. You’ll be responsible for customer service, account management, delivery performance, and managing individual targets.

Targets will be based on orders, and invoiced business. This includes all aspects of dealing with enquiries, sending quotes, following up with customers, converting enquiries to orders, liaising with suppliers on pricing, ensuring smooth delivery, and maintaining customer relationships for ongoing repeat orders. The Account Manger may be required to carry out other reasonable duties within their capabilities as required and instructed, should the needs of the business require it.

Individual performances will be reviewed in 1-2-1 meetings with the Company Director.

Daily Responsibilities:

  • Dealing with enquiries
  • Following up on enquiries
  • Quoting customers
  • Liaising with suppliers on better pricing
  • Maintaining high conversion rates
  • Hitting Individual targets (orders and invoiced business)
  • Hitting Company GP targets
  • Maintain and improving knowledge of promotional products in the industry
  • Developing ideas lists for customers
  • Identifying innovative new products
  • Growing our established customer base
  • Reacting to enquiries within 15mins and quoting within 1 hour
  • Following up on sent brochure packs
  • Using our internal system correctly for sending quotes and placing orders
  • Maintaining notes on orders and enquiries
  • Requesting samples from suppliers
  • Maintaining customer contact details
  • Chasing correct artwork files, and customer approvals
  • Working towards and brainstorming creative briefs & tenders
  • Managing merchandise web shops as required
  • Attending training courses where requested
  • Keeping individual CRM systems up to date and in a tidy manner
  • Maintaining good practice when leaving notes for colleagues
  • Confirming deliveries to customers

Weekly Responsibilities:

  • Monitoring daily and weekly potential orders for discussion at sales meetings

Monthly Responsibilities:

  • Identifying key areas for improvements and discussion at 1-2-1’s

We are looking for somebody who has a get up and go attitude and can work on their own initiative. It is an exciting role for the right candidate to grow within this new market to the group.

You must have industry experience and knowledge of branded merchandise on a UK or European level.

If this is you, apply with your CV and covering letter to: john.walker@fluidbranding.com.

The closing date for applications is 30th March 2019.