Career opportunities with Fluid Branding

Hello... is it you we're looking for?

Our people vision is to grow a team of exceptional people who deliver outstanding results for customers, the community and themselves and we’re always on the lookout for talented people to join our Fluid Family. Check out our current vacancies.

A work culture we’re proud of

The culture here at Fluid is fun. There’s no time to be bored, and we love what we do. 

For us, Fluid is a place where we have the opportunity to innovate and try new ways of doing things. A place where great ideas have the space and support to come to life. It’s a place where we’re encouraged to believe we can all make a positive difference, however small – whether that’s for our customers, our impact on the world around us or to each other.

Director of Strategy Kyle said, “I’ve loved every minute of helping grow our business to the market leader it is today.”

Yes, we do expect hard work and results from everyone who works with us at Fluid. We promote healthy competition, and we are keen to see you demonstrate passion, innovation and results. Some of our targets are ambitious and it’s going to take hard work to reach them, but we know there’s a better chance of getting there if we can have fun along the way.

We asked Campaign Executive Jess what her highlight is so far: “Becoming a part of a totally awesome team of people and gaining our B Corp certification!!!”

Take a sneak peek behind the curtain at what it’s REALLY like to work at Fluid Branding. 

We're a sociable bunch

And that’s why we do everything we can to make your everyday experience at Fluid great. You’ll find the office atmosphere relaxed and friendly.

Outside of work, you can get involved as much or little as you want with all the socials that happen throughout the year. The annual Fluid Bowling Tournament is always a highlight!

In the Autumn, we hold a conference for our teams and suppliers, giving us the chance to come together and celebrate all of our hard work and achievements – both commercial and otherwise – as well as unveiling exciting plans for the year ahead.

Building your future

We offer continual professional and personal development and lots of training opportunities here at Fluid. We believe in futures over simple career development, which is why we take a more holistic approach to your growth.

Supplier Relationship Manager Megan says, “ I came back from my maternity leave looking for a new challenge and I have felt so supported in my decision to move to a new department.”

We support you in developing other skills outside your day-to-day role, with the chance to get involved in the Family, Friends and Future Pillar Groups.

We can even support you to make a difference outside of work, to community projects, charities and causes close to your heart.

Below are just some of the opportunities our team are currently engaged in:

  • BPMA Professional Development Qualifications
  • Half marathon training
  • Leadership training
  • Role-specific continuous professional development
  • Preparing to climb Ben Nevis

What we give to you

We have a supportive and nurturing environment, where we care about each other’s happiness and wellbeing. We want everyone to feel safe and cared for. We offer a top-notch benefits platform where you get a monthly allowance to spend on whatever you wish. Additionally, you can earn extra credits for various incentives, including your length of service or even for having a birthday (including having the day off)!

Great people. Great possibilities. A great place to work.

If the above sounds a bit of you, check our our latest vacancies below:

Merchandise Consultant (Online Sales)

Reports to: Merchandise Manager

As a Merchandise Consultant, you will be the first point of contact for all incoming enquiries into the business be that online, phone or email. Your primary role is to support new customers throughout their journey with Fluid Branding, ensuring they are given the best possible service from point of enquiry through to delivery of their order. 

Read More & Apply
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Knowledge and Specific Job Skills Summary

Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills: you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.

Key Accountabilities and Responsibilities

  • Generate sales from leads fed from various marketing activities such as live chat and incoming sales calls
  • Liaise with suppliers to source products to meet customer’s requirements
  • Provide quotations and proposals working with our in-house studio team
  • Work closely with our in-house production team to make sure orders are delivered
  • Achieve sales targets as agreed with your Merchandise Manager

Person Specification/Core Competencies

  • Superb communication skills both written and verbal

  • A polite and friendly manner

  • Ability to work effectively as part of a team

  • Able to prioritise and manage several tasks at once

  • Excellent computer skills

  • Prior experience within a sales environment is desirable however not essential

  • A strong desire to achieve is extremely important

  • Confident on the phone speaking with customers and suppliers

  • Driven to achieve various sales KPIs

  • Trustworthy and appreciates the need for confidentiality

  • Good word, excel and I.T appreciation to enable a competent use of databases, spreadsheets, word processing and accounts packages

  • Enjoys the challenge of working in an ever changing environment and thrives on responsibility to make a positive impact

Benefits

  • Become a merchandise consultant for one of Europe’s fastest growing merchandise suppliers
  • Work in a friendly office with a hard-working team that loves what they do every day
  • Industry recognised education programme
  • Uncapped commission package based on achieving/exceeding sales targets.

This is a truly exciting opportunity to develop your career with a forward thinking and highly supportive business. We are looking for a hardworking individual with the desire and aspiration to grow within the business.

Merchandise Consultant (Strategic Sales)

Reports to: Merchandise Manager

To support the growth of our wide-ranging client portfolio, which includes some of the biggest and best brands in the UK and Internationally from a wide range of industry sectors. You are responsible for building strong client relationships and developing prospects into key accounts. Working with our internal teams to deliver bespoke solutions that meet clients’ needs and identifying opportunities to grow accounts.

Read More & Apply
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Knowledge and Specific Job Skills Summary

Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills: you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.

 

Key Accountabilities and Responsibilities

  • Work with existing customers to grow accounts into long standing relationships
  • Understand what our clients are looking to achieve and recognise areas in which we can support them
  • Deliver an exceptional level of customer service in every interaction with our clients
  • Identify opportunities to up-sell, cross sell and encourage repeat business
  • Proactively identify and target new business opportunities through various existing or new channels
  • Liaise with suppliers to source products to meet customer’s requirements
  • Provide quotations and proposals working with our in-house studio team
  • Work closely with our in-house production team to make sure orders are delivered
  • Achieve sales targets as agreed with your Merchandise Manager

Person Specification/Core Competencies

  •  Prior experience within the promotional merchandise industry is essential
  • Superb communication skills both written and verbal
  • A polite and friendly manner
  • Ability to work effectively as part of a team
  • Able to prioritise and manage several tasks at once
  • Excellent computer skills
  • A strong desire to achieve is extremely important
  • Confident on the phone speaking with customers and suppliers
  • Driven to achieve various sales KPIs
  • Trustworthy and appreciates the need for confidentiality
  • Good word, excel and I.T appreciation to enable a competent use of databases,spreadsheets, word processing and accounts packages
  • Enjoys the challenge of working in an ever changing environment and thrives on responsibility to make a positive impact

Benefits

  • Become a merchandise consultant for one of Europe’s fastest growing merchandise suppliers
  • Flexibility to work from home or in a friendly office with a hard-working team that loves what they do every day
  • Industry recognised education programme
  • Uncapped commission package based on achieving/exceeding sales targets

This is a truly exciting opportunity to develop your career with a forward thinking and highly supportive business. We are looking for a hardworking individual with the desire and aspiration to grow within the business.

Finance Administrator (Purchase Ledger/Cashbook)

Based in: Cornwall Office - St Austell

Reports to: Purchase Ledger Team Leader

This is a new role within the Finance department sharing the responsibilities of daily cash book reconciliations and Accounts Payable.

Read More & Apply
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Knowledge and Specific Job Skills Summary

Previous experience working within a finance environment would be an advantage. Applicants will have excellent communication skills, both written and verbal, with the ability to effectively prioritise and manage multiple tasks at any given time. You will be service driven, and solution focused, with the confidence to use your initiative. The role requires both agility and decisiveness, ensuring you can adapt quickly within a fast paced, ever-changing industry. You will be able to demonstrate positivity and a commitment to excellence in your work and to the success of Fluid Branding.

Key Accountabilities and Responsibilities

  • Responsibility for the purchase ledger including the processing of invoices, credit notes, supplier queries and statement reconciliations
  • Setting up of new supplier accounts and maintaining existing account details
  • Daily bank reconciliations, posting bank transactions, setting up BACS payments
  • Process monthly staff expenses
  • Process refunds to clients via applicable payment application (Paypal, BACS, Stripe)
  • Processing Proforma receipts ensuring timely updating of back office system
  • Raise cash sale invoices on a monthly basis
  • Ensure accuracy and timely processing of all transactions in line with Company policies and procedures considering legislative and regulatory responsibilities
  • Assisting with month end processes and any other ad hoc finance tasks according to the current needs of the business

Person Specification/Core Competencies

  • Excellent communication skills; communicating clearly using phone, email, Google Meet etc internally and externally
  • Highly organised with attention to detail when performing tasks, ability to anticipate and manage problems, with an ability to prioritise and escalate where necessary
  • Proficient knowledge and experience of Word and Excel
  • Flexible approach to working within a growing organisation, with the ability to be both proactive and reactive to the wider finance environment
  • Trustworthy and appreciates the need for confidentiality
  • Positive can-do attitude with the willingness to learn
  • The ideal candidate will be an individual who thrives working within a strong team and enjoys the challenge of working in an ever-changing environment

Benefits

  • Birthday Day Off
  • Cycle to Work and Electric Vehicle lease scheme
  • Company Pension
  • On-site parking
  • Free annual Eye-Care voucher
  • Paid 2 days volunteering time each year to support a cause of your choice
  • 20 Days annual leave per year with an additional day of leave granted per each year
    of service completed up to a maximum of 25 days. Plus Bank Holidays
  • Casual dress
  • Company events
  • Hybrid working (after probationary period)
  • Rewards programme
  • Work for one of Europe’s fastest growing merchandise suppliers
  • Work in a friendly office with a hard-working team that loves what they do every day

Roles based

  • Cornwall Office - St Austell 
  • Full Time 37.5 hrs per week; Monday to Friday

This is a truly exciting opportunity to develop your career with a forward thinking and highly supportive business. We are looking for a hardworking individual with the desire and aspiration to grow within the business.

There are currently no vacancies, check back soon.

Become a Sales Partner

Want to build your career around one of Europe's leading branded merchandise specialists? We’re looking for passionate and creative individuals to join our Sales Partner Programme. And as a new member of the Fluid Family, we'll provide all the support you'll need to succeed!