What products are on your hotlist at the moment?
The Impact Collection is a beautiful collection of products that aim to make a positive impact. There is a responsibility towards the environment that cannot be ignored. The IMPACT collection focuses on the use of water. For each IMPACT product sold we will donate 2% of proceeds to support Water.org to change lives with safe water. More info on www.water.org. The Impact Collection consists of a Laptop sleeve, Backpack, Water Bottles, Toiletries Bag, A4 & A5 Portfolio, Recycled Cotton Tote, Duffle weekend bag, Laptop bag, Cooler bag & Glass Bottle.
Customised Gift Sets are proving to be very popular at the moment. Choose any item to go into our customised gift sets of one, two, three, or more personalised items. They’re perfect for every target group, every budget, and every occasion. A personalised gift set is always well received and can be delivered to individual addresses.
Tell us about your relationship with Fluid?
We have a very strong, trustworthy, reliable partnership with Fluid, being one of Fluid’s top 3 suppliers in the UK & Europe. We work very closely with all members of the team from Sales to Marketing to IT, Production, Finance, and Compliance teams. We aim to ensure our service is exceptional, our communication is key and clear, and relationships are valued and secure.
We strive to ensure each member of the Fluid family has the full confidence to push our products and our service, ensuring they continue their legacy of being the most proactive company out there, offering a supportive customer journey for any customer, new or old.
As part of the relationship, we offer support and advice with regard to market trends and compliance. Other aspects of the support would be to attend the Fluid shows, UK and Europe, and support the sales teams at high-end presentations and regular training sessions, to ensure the customer needs are recognised and fully understood.
We have been fortunate enough to win numerous accolades, actual awards or highly commended, over the last couple of years. All voted for by individual members of the Fluid team. Just a few to mention: Supplier of the Year 2nd year running, Deadline Champion, Customer Service Team of the Year 2nd Year running, Unsung Hero award, Account Manager of the Year, Best Visuals, and Best Backpack Range!