Fluid Branding Awarded Gold Trusted Merchant Status for Feefo Independent Reviews
Fluid Branding has proven yet again that we're the people to deal with for all your promotional merchandise needs – we've been awarded the 2016 Gold Trusted Merchant Status from independent reviews and ratings supplier Feefo.
That means that the most important people in any branded merchandise transaction – that's you, the customers – have consistently given us an average service rating of between 95% and 100%!
Managing Director Miles Lovegrove commented: "We all put a lot of work into delivering excellent customer service throughout the organisation, to be rewarded in this way for genuine customer feedback is just fantastic news! I'm very proud of our team and this is a testament to the fantastic service we give to all of our customers."
The ratings and reviews collected by Feefo are verified via actual sales data, which means that the reviews we receive are from genuinely happy customers – which feels good! We love our customers, and we're constantly striving to give you the best deals with the best service possible – so this is a huge honour. The annual Trusted Merchant accreditation is a highly desirable and sought after achievement – and one that we're extremely proud of.
Andrew Mabbutt, CEO of Feefo added: "This accreditation remains unique in that it is based on the experiences of genuine customers. Fluid Branding have been accredited because of feedback left by their customers over the course of 2015 and the consistently high scores in customer service throughout the year. Congratulations again for continuing to deliver what we all strive for: great customer satisfaction – reflected in an outstanding Service Rating."
And if that wasn't enough, here are a few more reasons to keep choosing Fluid Branding:
Compliance & Certificates »
Being compliant is important – it makes sure that industry standards are met, and builds trust with all involved. Read about our compliance and various certifications here...
Awards & Accolades »
Getting recognised for fine work feels fantastic, and we love to shout about it! Read about our awards and accolades here...
Clients & Case Studies »
We work with some of the biggest names to help them take their brand further – take a look at some of our case studies to see how we can do the same for you...
We're Environmentally Friendly »
As well as offering a multitude of eco-friendly branded merchandise, we're commited to helping the environment in various ways. Read all about our efforts on our carbon neutral page here...
And there you have it. When dealing with us, you can be sure that we'll do our utmost to make sure your experience is the best it can be. It really is that simple!